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Organizations in Thunder Bay are always working with tight budgets as well as dealing with how to make technology easy for business.

Managed IT Services is nothing new in the market and they control a large share of all IT in our economy.  Enterprise are also looking to use managed IT services to help their internal IT departments. 

BrickHost has been able to deliver enterprise-class IT support services that fit the SMBs in Thunder Bay.  By making things simple, organizations of all sizes have access to technology in terms of cost, scale, and availability.  They are able to focus on providing clients with maximum uptime to ensure the help the company bottom line with proactive IT support services.

Some SMBs are still self-managing their IT services however this can be cost preventative as well as a waste of resources.  By using an IT outsourcing Thunder Bay company, organizations can find the right IT solutions at the proper cost.

It is important to notice that cheaper is not better when considering a managed IT services provider as there are many factors to consider that will affect your organization in the end.

When looking at a managed IT services provider in Thunder Bay, here are some factors you should consider:

  1. Are they using free open source tools to manage your network or enterprise-class tools?

Open source or free tools are more prone to hackers as it is open source. Enterprise-class tools have many security services to ensure your network stays safe.

  1. What is the quality of their tech support team?

As in any other organization, good talent must be hand picked and compensated properly.  Good managed IT service providers will have excellent technical support teammates with real life skills, experience, and communication.  They will also have a very low employee turnover rate. Happy employees equal happy clients.

  1. Do they specialize or cover everything possible?

A true managed IT services provider will specialize in what they do best and that is IT management of your network. They will have trusted partners that do the same in technology. When you combine these relationships, you are getting specialized experience in each field rather than an organization that covers everything but does not specialize.

BrickHost has a 99% remote resolve rate and 91% of all technical support issues are resolved on the first call.  This prevents clients from repeated technical support issues. This takes the hassle out of working with the Managed IT Services Toronto.  All clients connect with a Canadian technician with real time experience when contacting BrickHost immediately.