Managed IT Services

Let us take care of all your IT needs in Thunder Bay, Dryden, Nipigon, Marathon, Geraldton, Longlac and all points across the Northwest

Brickhost will maintain and monitor your systems 24/7 so you can focus on your goals

For constant growth and high levels of productivity, you need reliable IT services. For your network to continuously function properly, it must be monitored and maintained on a daily basis. Failing to do so can leave your organization open to security breaches, frustrated employees, downtime and dissatisfied customers.

BrickHost’s Managed IT Services will prevent these negative impacts and keep attackers at bay, workers productive, and your clients happy. You’ll enjoy significant benefits from 24/7 proactive management of your network, servers, and software systems — all for a fixed, affordable monthly fee that’s perfect for small-medium businesses and non-profit organizations.

We can provide scalable IT support and infrastructure your organization needs now while guiding your ongoing plans for modernization and innovation. We are your reliable managed service provider serving a diverse range of businesses throughout the region.

Our clients benefit from a wide range of services and products provided by Brickhost. We have structured our IT support so that our clients can focus on growing their businesses rather than managing their IT and technical needs.

We are a Managed Services Provider that offers reliable, superior and cost-effective managed IT services to help you succeed. The Managed IT Services team at Brickhost does not wait for downtime, our proactive approach eliminates issues and ensures business continuity. We monitor and manage your critical IT systems, from the uptime of your servers and network to end-user issues that may arise.

Our Managed IT Services include:

Proactive fully-managed services

Hardware and software monitoring

Robust cybersecurity that protects from all threats and guarantees compliance

Unlimited support and technical assistance for any technical issues

FAQs about Managed IT Services Providers:

1. What is managed IT services?

Managed IT Services are customized solutions that have been created by professional IT companies to handle all the technology needs of their clients. By managing the day-to-day IT resources and handling all the maintenance and monitoring of business technology, a managed IT service provider shoulders the entire burden of your business’s IT with the aim of improving productivity, eliminating downtime, providing data security, and keeping costs down.

2. Should small businesses outsource their IT support?

Technology is a huge investment for businesses, which means that getting the most out of their technology has a massive impact on their bottom line. However, the personnel costs of monitoring and managing this technology adds to the large price tag and it might not still be enough to effectively handle all their technology needs. Outsourcing makes a lot more sense for these businesses because for a reasonable, fixed monthly fee, their business IT will be managed by professional IT engineers.

3. Can you recommend hardware and software products for me?

Yes, it is part of our responsibilities to give you the best recommendations for your business. Technology consulting and IT support are a big part of what we offer as Managed IT Service providers.

4. What if my technology is doing just fine?

Most businesses will feel that their technology is working as they expected but they don’t realize what they are missing out on. There’s usually a lot of issues with cyber security measures in small businesses and they are also missing out on many productive features and updates without expert guidance. Working on IT issues after they occur may appear logical, but this approach may reduce productivity or bring your operations to a halt. Having a dedicated managed service provider means you’ll have a trained and certified team assessing your current business IT systems and identifying problems before they occur so you can focus on achieving your business goals.

5. What if I already have internal IT staff?

This could be a great fit as well because we can work directly with your IT team and take over any tasks that they are not proficient in. We can also provide round-the-clock support when they are not available.

6. What’s included in your managed IT services?

Our team can help with any aspect of your business IT from cyber security and compliance to IT support and cloud computing. We can customize our services to only give you what you need.

Why you should partner with Brickhost:

Brickhost is one of the leading managed IT services providers in Northwestern Ontario. We can help you stay ahead of the curve in all aspects of your organization’s technological needs while always being forthright about which services and solutions are the best fit. Our managed IT services include customized options to meet your needs: on-site and remote technical support, 24/7 help desk, server administration, network management, cloud management, a complete suite of monitoring tools from a dedicated team that meets your needs.

Your business risks losing valuable time and money if they do not have 24/7 live support. Brickhost provides round-the-clock desktop support and active threat monitoring, allowing you to sleep well at night knowing that we are hard at work.

When you arrive at your office each day, you expect your technology to function properly. Achieving this seamless experience requires proactive management, encompassing not just computer maintenance but also network optimization and robust data and system security. As your MSP, giving you peace of mind is our top priority. We will work with you to establish best practices that transform your unpredictable IT landscape into a reliable and predictable one both in operation and budgeting.

What our clients have to say about our services:

 

The team at Brickhost is AMAZING! They are quick to help and fast to resolve the issue at hand. They tackle anything they are given with professionalism and expertise.

Thank you for all the IT and equipment support. I am grateful I know I can count on you all!

 

Coral McCaul
Faye Peterson House

Data Backup & Recovery

Robust business continuity plans will prepare you for any catastrophe.

Cybersecurity

Defend against the most cunning attackers with high-tech tools and solutions.

Helpdesk Support

Quick response times and resolutions for IT issues small and large.

Let us handle IT

You’ll never stress about IT issues or planning again

Thunder Bay’s leading Managed IT Services

Our Hours

24/7 Support

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