Cooperative IT
Our technology experts support your Cooperative IT team
Boost your IT team’s capacity and capabilities without adding headcount
Small and mid-sized businesses/organizations like yours often face Cooperative IT limitations due to their lack of resources. However, regardless of your business size, you deserve to have expert Cooperative IT guidance to propel you into the future.
Contact us today to learn how we can enhance your Cooperative IT capabilities and empower your business.
Our collaborative IT services include:
Top-tier IT guidance and assistance from a certified team of technology experts
Short or long-term involvement with your internal IT team or special projects
24/7 or after hours help desk technical support for your staff/customers/guests
Reports with powerful insights into your system’s performance provided regularly
Quickly scale up and down as needed for deployment of additional IT solutions/capacity/projects
FAQs about Managed IT Services Providers:
1. What is managed IT services?
Managed IT services involve the provision and maintenance of technology services and solutions by an external provider for your company. These services include handling everyday IT tasks and actively overseeing and managing your business’s technological aspects. Managed IT service providers take on the full responsibility of your IT operations, allowing you to concentrate on your primary business functions. This approach leads to increased efficiency, reduced downtime, stronger data protection, and better management of IT expenses.
2. Should small businesses outsource their IT support?
For businesses, technology represents a substantial investment, and its effective utilization is crucial for financial success. However, the continuous expenses involved in monitoring and managing this technology can be financially burdensome. Additionally, in-house IT teams might lack the comprehensive skills required to manage all the technological needs of a business efficiently. Outsourcing IT support is an attractive option, offering access to skilled IT professionals for a set monthly investment. This ensures that technology is managed optimally and aligns with the business objectives.
3. Can you recommend hardware and software products for me?
Certainly, as a managed IT services provider (MSP), one of our primary roles is to recommend hardware and software solutions that are specifically suited to your business requirements. Our expertise in technology consulting and IT support is fundamental to our services. We understand the critical role of technology in driving business success and are dedicated to assisting you in utilizing technology to meet your organizational objectives.
4. What if my technology is doing just fine?
Many businesses operate under the assumption that their technology is sufficient, often missing out on untapped potential. This oversight is usually due to a lack of expert advice, leading to neglected essential cybersecurity measures and missing out on features and updates that could enhance productivity. Relying on a reactive approach to IT issues, although common, can lead to decreased efficiency, operational downtime, and potential security risks.
Working with a dedicated MSP provides access to a team of skilled and certified IT professionals who proactively evaluate your existing business IT systems, identifying and addressing potential issues before they disrupt your operations. This proactive stance allows you to concentrate on your business goals without the constant concern of IT problems.
5. What if I already have internal IT staff?
Our managed IT services are designed to complement and support your existing IT staff. We provide expertise and assistance in areas that may be beyond their scope, ensuring smooth and efficient IT operations. Our services include 24/7 support, ensuring that your business always has the necessary IT help.
6. What’s included in your managed IT services?
Our extensive IT services cover all aspects of your business’s technological needs. This includes continuous IT support, cloud-based solutions, comprehensive cybersecurity, and adherence to regulatory compliance. We customize our services to meet your specific needs, guaranteeing that you receive the appropriate support for your business.
Here’s why you should partner with Brickhost:
Brickhost is one of the leading managed IT services providers in Northwestern Ontario. We can help you stay ahead of the curve in all aspects of your organization’s technological needs while always being forthright about which services and solutions are the best fit. Our managed IT services include customized options to meet your needs: on-site and remote technical support, 24/7 help desk, server administration, network management, cloud management, a complete suite of monitoring tools from a dedicated team that meets your needs.
Your business risks losing valuable time and money if they do not have 24/7 live support. Brickhost provides round-the-clock desktop support and active threat monitoring, allowing you to sleep well at night knowing that we are hard at work.
When you arrive at your office each day, you expect your technology to function properly. Achieving this seamless experience requires proactive management, encompassing not just computer maintenance but also network optimization and robust data and system security. As your MSP, giving you peace of mind is our top priority. We will work with you to establish best practices that transform your unpredictable IT landscape into a reliable and predictable one both in operation and budgeting.
What our clients have to say about our services:
Exceptional support across the Northwest
We are 4 hours from the BrickHost office yet we are treated like we are next door. Andrew and his team go well above to make sure our systems function as they should. We are forunate to have such an amazing support team behind us. Thank you.
Michael Readman
GM – Best Western Plus Dryden
Data Backup & Recovery
Well-planned business continuity plans will prepare you for any catastrophe.
Cybersecurity
Defend against the most cunning hackers with high-tech tools and services.
Helpdesk Support
Quick turnaround resolutions for IT issues small and large.
Let us handle IT
You’ll never stress about IT issues or planning again
